Smile Challenge APP Game Rules

No purchase necessary to enter or win. A purchase does not increase the chances of winning.

  1. Eligibility: Sweepstakes (the “Sweepstakes”) is open only to those who scan the Menchie’s app and who are 18 as of the date of entry. The sweepstakes is only open to legal residents of The continental United States and is void where prohibited by law. Employees of Menchie’s (the “Sponsor”), their respective affiliates, subsidiaries, advertising and promotion agencies, suppliers, and their immediate family members and/or those living in the same household of each are not eligible to participate in the Sweepstakes. Franchisees and store team members are not eligible to win either. The Sweepstakes is subject to all applicable federal, state, and local laws and regulations. Void where prohibited.
  2. Agreement to Rules: By participating, you agree to be fully unconditionally bound by these Rules, and you represent and warrant that you meet the eligibility requirements set forth herein. In addition, you agree to accept the decisions of Menchie’s Frozen Yogurt, as final and binding as it relates to the content. The Sweepstakes is subject to all applicable federal, state, and local laws.
  3. Sweepstakes Period: Menchie’s app users will receive one entry into the Sweepstakes upon completing the Smile Challenge App Game between July 1, 2024, and July 31, 2024.
  4. Prizes: One Grand prize winner will receive free frozen yogurt for a year (in the form of a $250 Menchie’s gift card).  One 2nd Place winner will receive a $150 Menchie’s gift card. Ten 3rd Place winners will receive a $50 Menchie’s gift card. The specifics of the prize shall be solely determined by the Sponsor. No cash or other prize substitution permitted. The prize is non-transferable. Any and all prize related expenses, including without limitation any and all federal, state, and/or local taxes shall be the sole responsibility of the winner. No substitution of prize or transfer/assignment of prize to others or request for the cash equivalent by winners is permitted. Acceptance of prize constitutes permission for Menchie’s Frozen Yogurt to use winner's name, likeness, and entry for purposes of advertising and trade without further compensation, unless prohibited by law.
  5. Odds: The odds of winning depend on the number of eligible entries received.
  6. Winner selection and notification: Winners of the Sweepstakes will be selected in a random drawing under the supervision of the Sponsor. Winners will be notified via phone, email or the Menchie’s app by August 15, 2024. Menchie’s Frozen Yogurt shall have no liability for a winner's failure to receive notices due to winners' spam, junk e-mail or other security settings or for winners' provision of incorrect or otherwise non-functioning contact information. If the selected winner cannot be contacted, is ineligible, fails to claim the prize within 3 days from the time award notification was sent, or fails to timely return a completed and executed declaration and releases as required, prize may be forfeited, and an alternate winner selected.

The receipt by winner of the prize offered in this Sweepstakes is conditioned upon compliance with any and all federal and state laws and regulations. ANY VIOLATION OF THESE OFFICIAL RULES BY ANY WINNER (AT SPONSOR'S SOLE DISCRETION) WILL RESULT IN SUCH WINNER'S DISQUALIFICATION AS WINNER OF THE SWEEPSTAKES AND ALL PRIVILEGES AS WINNER WILL BE IMMEDIATELY TERMINATED.

  1. Rights Granted by you: By entering this Sweepstakes, you understand that Menchie’s Frozen Yogurt, anyone acting on behalf of Menchie’s Frozen Yogurt, or its respective licensees, successors and assigns will have the right, where permitted by law, without any further notice, review or consent to print, publish, broadcast, distribute, and use, worldwide in any media now known or hereafter in perpetuity and throughout the World, your entry, including, without limitation, the entry and winner's name, portrait, picture, voice, likeness, image or statements about the Sweepstakes, and biographical information as news, publicity or information and for trade, advertising, public relations and promotional purposes without any further compensation.
  2. Terms: Menchie’s Frozen Yogurt reserves the right, in its sole discretion to cancel, terminate, modify, or suspend the Sweepstakes should (in its sole discretion) a virus, bugs, non-authorized human intervention, fraud or other causes beyond its control corrupt or affect the administration, security, fairness or proper conduct of the Sweepstakes. In such case, Menchie’s Frozen Yogurt may select the recipients from all eligible entries received prior to and/or after (if appropriate) the action taken by Menchie’s Frozen Yogurt. Menchie’s Frozen Yogurt reserves the right at its sole discretion to disqualify any individual who tampers or attempts to tamper with the entry process or the operation of the Sweepstakes or website or violates these Terms & Conditions.

Menchie’s Frozen Yogurt has the right, in its sole discretion, to maintain the integrity of the Sweepstakes, to void votes for any reason, including, but not limited to; multiple entries from the same user from different IP addresses; multiple entries from the same computer in excess of that allowed by sweepstakes rules; or the use of bots, macros or scripts or other technical means for entering.

Any attempt by an entrant to deliberately damage any web site or undermine the legitimate operation of the sweepstakes may be a violation of criminal and civil laws and should such an attempt be made, Menchie’s Frozen Yogurt reserves the right to seek damages from any such person to the fullest extent permitted by law.

  1. Limitation of Liability: By entering you agree to release and hold harmless Menchie’s Frozen Yogurt and its subsidiaries, affiliates, advertising and promotion agencies, partners, representatives, agents, successors, assigns, employees, officers and directors from any liability, illness, injury, death, loss, litigation, claim or damage that may occur, directly or indirectly, whether caused by negligence or not, from (i) such entrant's participation in the sweepstakes and/or his/her acceptance, possession, use, or misuse of any prize or any portion thereof, (ii) technical failures of any kind, including but not limited to the malfunctioning of any computer, cable, network, hardware or software; (iii) the unavailability or inaccessibility of any transmissions or telephone or Internet service; (iv) unauthorized human intervention in any part of the entry process or the Promotion; (v) electronic or human error which may occur in the administration of the Promotion or the processing of entries.
  2. Disputes: THIS SWEEPSTAKES IS GOVERNED BY THE LAWS OF UNITED STATES OF AMERICA AND CALIFORNIA, WITHOUT RESPECT TO CONFLICT OF LAW DOCTRINES. As a condition of participating in this Sweepstakes, participant agrees that any and all disputes which cannot be resolved between the parties and causes of action arising out of or connected with this Sweepstakes, shall be resolved individually, without resort to any form of class action, exclusively before a court located in Los Angeles, California having jurisdiction. Further, in any such dispute, under no circumstances will participant be permitted to obtain awards for, and hereby waives all rights to claim punitive, incidental, or consequential damages, including reasonable attorneys' fees, other than participant's actual out-of-pocket expenses (i.e. costs associated with entering this Sweepstakes), and participant further waives all rights to have damages multiplied or increased.
  3. Privacy Policy: Information submitted with an entry is subject to the Privacy Policy stated on the Menchie’s Frozen Yogurt Website. To read the Privacy Policy, visit https://www.menchies.com/privacy-policy. 
  4. Winners List: To obtain a copy of the winner's names, mail your request along with a stamped, self-addressed envelope to: Menchie’s Frozen Yogurt, 20631 Ventura Blvd. Suite 200, Woodland Hills, CA 91364 USA. Attention: Director of Marketing. Requests must be received no later than July 31, 2024.
  5. Sponsor: The Sponsor of the Sweepstakes is Menchie’s Frozen Yogurt, 20631 Ventura Blvd. Suite 200, Woodland Hills, CA 91364 USA.

 

HOW TO ENTER IN-STORE:

To enter, download the Menchie’s app on the App Store or Google Play. Create an account.  During the month of July, scan your app’s QR code (in the Account tab of the app) at any participating Menchie’s U.S. store.  Complete all 8 challenges in the Smile Challenge App Game by July 31, 2024, and you will receive $5 in Menchie’s Money on your app account. You will also receive one entry into The Sweepstakes.

Note: To complete a challenge, you must scan your app at the time of purchase. This game does not work with a mySmileage phone number, and only works through the Menchie’s app. If you give a mySmileage phone number at the time of purchase, your entry WILL NOT count.

 

NEED SUPPORT?

If you scanned your app at a Menchie’s store, and the Smile Challenge gameboard did not update accordingly after 5 minutes of scanning, please fill out the below form and a member of our guest care team will verify your transaction. ONLY transactions that were made by SCANNING the Menchie’s app in-store will count.

It can take up to one week for our team to look up Menchie’s app data, review inquiries, verify transactions, and issue updates. If your inquiry was valid, your gameboard will be updated in 7 days. Please check your gameboard in 7 days for potential updates, as we do not have the ability to contact each guest with updates.

Thank you for playing, have fun and we wish you a smiley day!